Access is via the main entrance. If needed, a hotel staff member will provide assistance and escort the guest.

The "Metropol" Restaurant is accessible via the second floor of the "Majestic" Hotel — this route is step‑free and fully suitable for guests with reduced mobility.

There is no dedicated call button. If you need assistance, we recommend contacting the hotel in advance so staff can meet you at your requested time, or call us upon arrival — we’re always ready to help.

Yes, Elevator No. 2 is the most convenient option. Hotel staff will be happy to assist with moving between floors and navigating public areas if needed.

Yes, the hotel offers adapted rooms. When booking via the website or by phone, please indicate your preference for such a room to ensure we can prepare it for you. We’ll contact you to clarify the details of your stay and do our best to make your experience as comfortable as possible.

An accessible restroom is located on the first floor of the Majestic Hotel. Staff will escort the guest if assistance is needed.

Movement is organized via the elevator. Staff escort guests along key routes — to the reception desk, to the restaurant, to the elevators, and to their rooms.

Yes, staff escort services are provided upon request — on arrival, while moving around the hotel premises, and on departure.

You can contact us by phone at +7 (812) 441 82 82 иor by email at reception@hotelmajestic.ru. We’d be happy to help you plan a comfortable stay.