You can make prepayment for accommodation or any other service.
Cancellation: if you cancel your reservation at the refundable rate up to one day before the date of arrival, no fee will be charged (we can return your money back). If cancelled later or in case of no-show, 100% of the first night will be charged. Cancellation / modification of reservation with non-refundable rate can't be returned. Payment for Visa Support / Romantic/Wedding package is non-refundable.